Frequently asked questions
Do you have classes suitable for beginners?
Yes! We offer beginner-friendly classes. All our group classes start at "Level 1" to introduce you to fitness in a supportive and non-intimidating environment.
Is nutrition coaching available?
Yes, we offer nutrition coaching to complement our fitness routines. Our coaches will help you create a personalized nutrition plan, provide daily lessons, and offer ongoing support to ensure your success.
How do you ensure the safety of group classes?
We ensure the safety of our group classes by sanitizing equipment, selecting safe exercises, monitoring your form, making necessary adjustments, and limiting class sizes. Our trainers are certified in first aid and CPR to provide immediate assistance if needed.
What kinds of group fitness classes are available?
Strength Fusion, SHRED & Shape, BURN, CORE & Power, CHISEL and Weekend Warrior (Saturdays at 9 AM). Every class is coached and scaled to your level. We also offer Small-Group Personal Training: $45 per session, in groups of 4 people or fewer, Monday–Friday at 6:30, 7:30 and 8:30 AM (call or text 585-577-7610 to ask about a spot).
What are your class times?
See this week's class times on our class schedule, which updates live from our booking system. Classes run Monday–Thursday at 9 AM, 4:15, 5:15 and 6:30 PM, Friday at 9 AM, and Weekend Warrior on Saturdays at 9 AM. Small-group personal training runs Monday–Friday at 6:30, 7:30 and 8:30 AM (call or text to ask about a spot). Want 1:1 personal training at a different time? Call or text 585-577-7610 and we'll find a time that works for you.
What membership options do you offer?
Yes, we offer discounts for longer commitments and paid-in-full plans. Call or text 585-577-7610 for details. See Pricing.
How much does personal training cost?
1:1 personal training with Bo or Ruth is priced per session, based on how many sessions you train each week: $75 at 1x a week, $70 at 2x, $65 at 3x, $60 at 4x and $55 at 5x. You're billed monthly for your sessions that month, paid in full upfront.
Can I use health insurance for your program?
Some clients' insurance plans cover part of the cost of personal training. Check with your insurance provider to see what your plan covers, and call or text us at 585-577-7610 with any questions.
I'm out of shape (or haven't trained in years). Is this for me?
Yes, that's who we coach most. You start at Level 1, every move can be modified for knees, backs and shoulders, and nobody is showing off. Come try the 3-Day FREE Workout and see.
Got any questions? Call or text 585-577-7610 or email bo@nextlevelgymresults.com.